TSI shipping services include shipping insurance

TSI offers basic coverage equal to carrier liability. We also offer additional coverage based on declared  value. In other words, you can purchase coverage based on what you declare to be the value of the item. Proof of value (see below) will be required in the event of a claim. Coverage is available for used goods as well as new goods. Rates vary based on the mode of transport. Please call for rates.

• Shipper must have proof of value when making a claim, usually a sales receipt or appraisal within the preceding year.
• There is a $250 deductible on each shipment.
• Any single piece being shipped via motor freight or airfreight service that is valued at greater than $2,000 must ship in a fully enclosed plywood crate. (Crating is not required for items being shipped by Full Service, Van Line or Wrap-it Shipping service.)
• Some items shipping via van line service may require additional preparation in order to be insured. For example, glass on cabinets must be covered with corrugated cardboard.
• Other guidelines may apply. Please ask your TSI shipping specialist if you have any questions.

Coverage Policies:

• In the unlikely event that your shipment arrives damaged, it is the consignee's responsibility to document the damage in writing on the delivery receipt at the time of delivery.

• Consignee (Recipient) must take delivery of the shipment for a claim to be processed.

• Coverage is for transit damage or loss only (while in the possession of TSI's contracted carrier) and does not include reimbursement for repairs of any pre-existing wear or damage to a piece.

• Exclusions: Accounts, bills, currency, evidence of debt, money, checks, money orders, c.o.d. payments, coins, securities, tickets, deeds, notes, gifts, cards, bullion, jewelry, gem stones, furs, neon items, hazardous material, plasma televisions or monitors, LCD televisions or monitors, computer chips, bulk products, perishable cargo, ceramic slabs, marble slabs, granite slabs, slate slabs, grandfather clocks, grandmother clocks, motorcycles, flowers, plants, seeds, guns, newsprint, tobacco, windows, plate glass, stained glass and float glass.
• The Interstate Commerce Commission (ICC) requires that shipping charges be paid in full regardless of damage.
• Coverage is provided through Discount Shipping Insurance, Inc. The agency reserves the right to recover damaged item(s) for salvage purposes if a damage claim is paid in full (either full amount of value of item based on proof of value, or the full declared value of the item(s)).